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CIVICFLOW

How long cases actually take

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Register performance

Every figure below is counted from the case journal of this register. Nothing is estimated, and no personal data is read to produce it.

Register at a glance

Filed30
Open now10
Closed21
Reopened1

Of the closed cases, 17 were resolved and 4 rejected. Reopened means a case that was closed and later moved back to an open status.

How long closure takes

Half of cases within
30 h
Nine in ten within
3 d

Measured from filing to the first closure, over 21 closed cases. Nearest rank, so each figure is one real case rather than an average smoothed by a single abandoned report.

Below 5 closed cases no figure is published: a median drawn from one report is a figure about one resident.

Age of open cases

Under 7 days
5
7 to 30 days
2
Over 30 days
3

Read this beside the closure times. Those count only cases that closed, so a category that never closes anything would otherwise look like the fastest one.

By category

Cases filed, closed and still open in each category, with the time half of the closed ones took.
CategoryFiledClosedHalf closed inOpen nowOldest open
Infrastructure8628 h3122 d
Environmental6530 h11 d
Public Safety6514 h115 d
Other41Too few cases (n=1)3130 d
Education32Too few cases (n=2)119 d
Healthcare32Too few cases (n=2)13 d

Last six months

Cases filed and cases closed in each of the last six months.
MonthFiledClosed
2026-0400
2026-0531
2026-0643
2026-0756
2026-0886
2026-09105